Why You Want This Special Report
Create meaningful connections with your customers by learning Proximity to Innovative Disruption techniques.
Express your insights outside your comfort zone
Learn to listen to difficult stories that matter to your customers.
Overcome Fear of Being led by your customers to explore their interests.
Dump closed questions and ask your customers about things they care about.
Create comfort with questions
Break past surface level questions customers dislike. Learn to listen for nuance in dialogue.
Hear your customers with new listening devices that bring the insights you want in your market message.
Learn how putting your listener at ease yields responses that few people get to hear.
Engage as you listen
Earn customer trust by becoming an active listener.
Learn how traditional listening will cost you future interest from potential customers.
Find hidden clues to improve your market's interest.
Consider different perspectives
Understand your employee’s point of view like you never have before.
Stop devaluing what employees perceive as important when you discover speaking and listening below the surface.
Find the fun in the world through their eyes and enlist their guidance in approaching new markets
Communicate with your team with a purpose
Master conversation techniques that prevent a customer exodus before your interview starts.
Discover why honesty and directness with your audience will attract them to you rather than repel them.
Let 'em talk. How to make a point of actively listening to what you disagree with.
Embrace different insights
Learn strategies for keeping an open mind and resolving conflicts.
Discover check-in strategies to keep your conversations alive, vibrant and friendly.
Ellen Harris is an innovation rockstar! She is vigilant, resourceful, honest and reliable. I would partner up with Ellen in a heartbeat.
Pamela Cournoyer, Leadership Coach | Business Coach | Corporate Trainer
is led by technologist Ellen J. Harris, skilled specialist in high performance business growth and customer relationship development.
Harris guides business leaders in mitigating technology barriers through effective templates, checklists, cheat-sheets and more to create value and customer enthusiasm!
Get results you want sooner, faster and quicker than you imagine.